

Great job for choosing LOAS! You are probably already sending out invitations to your house-warming party but please pay attention to a few things first. Read the rental agreement through one more time, fill in the apartment card and familiarise with the house rules. If you’ve already done all this, check whether you still have the credentials to the residents’ intranet?
LOAS offers its residents a lot more than just a roof over their heads. Our basic services include e.g. perfectly equipped laundry rooms in all buildings - without any separate charges. Club rooms for spending the evenings, sauna turns, a unique shore side sauna, parking spaces, shared vehicles… Oh and listen, there’s still lots more!
The rent of all apartments always includes a fast broadband internet connection. Lnet is LOAS’ own fast broadband network which is available at all properties, either as a fixed or wireless local network. The main Lnet network’s bandwidth is 1 Gb/s and in case of the properties’ local networks 100 Mb/s. Familiarise with the user rules and instructions on how to use the connection.
Maintenance for our residents. Service and maintenance professionals ensure the maintenance of all our properties and interior work of the apartments. Our own maintenance is a great benefit because our own maintenance staff are familiar with all the properties and therefore maintenance work is always quick and skilled. The quickest and most convenient way to contact maintenance and submit a fault report is via the residents’ intranet.
I forgot my key! The ceiling lamp is not working? No electricity in the apartment? Where is the recycling point? There’s a squirrel in my apartment! Hang on, hang on. Before you panic and call customer service, familiarise with the frequently asked questions we have compiled. You may find an answer to your question. However if something is burning, call the emergency number directly.