As a tenant, you are responsible for taking good care of the apartment and for any damage that may occur in it. Some maintenance tasks in the apartment are the responsibility of the resident. Please check the responsibilities chart to see whether the issue concerning your apartment is your responsibility or LOAS’s responsibility. For example, replacing standard light bulbs and fuses, as well as cleaning the bathroom floor drain, are normally the resident’s responsibility.
| OBJECT | LOAS LOOKS AFTER | RESIDENT LOOKS AFTER | NOTES |
| ELECTRIC APPLIANCES | |||
| Fire alarms | X | The resident tests the fire alarm once a month. | |
| Replacement of bulbs | X | The resident replaces light bulbs. | |
| Replacement of bulbs, incl. work + bulbs Teknologiapuistonkatu 4, Yliopistonkatu 28 G, Ruskolahdenkatu 13-15 | X | Special bulbs LOAS changes free of charge. The resident orders a bulb replacement by submitting a fault report. | |
| Household appliance bulbs (fridge, oven etc.) | X | LOAS replaces appliance light bulbs. The resident orders the bulb replacement by submitting a fault report. | |
| Light fixture replacement | X | The resident reports about defective item by submitting a fault report. | |
| Sockets / switches | X | The tenant reports about defective item by submitting a fault report. | |
| Fuses/circuit breakers | X | Replacement of apartment fuses / resetting the circuit breaker is the resident's responsibility. | |
| Door phone | X | The resident checks if the phone is muted. Door phone repair is ordered by submitting a fault report. | |
| Internet connection | X | LOAS is responsible for the connection up to the network socket. In fault situations: https://www.loas.fi/en/action-case-faults | |
| Ethernet cable and TV cable | X | The resident obtains the cables needed for their own devices. | |
| Light fixtures and light sockets | X | The resident is not allowed to modify permanently installed light fixtures or sockets. | |
| VENTILATION | LOAS LOOKS AFTER | RESIDENT LOOKS AFTER | |
| Range hood grease filter cleaning/metal | X | The resident cleans the filter regularly once a month. | |
| Range hood grease filter cleaning/mesh | X | The resident cleans the filter regularly once a month. | |
| Range hood grease filter replacement/metal | X | ||
| Range hood grease filter replacement/mesh | X | ||
| Fresh air valve filter cleaning | X | The resident cleans the filter regularly twice a year. https://www.loas.fi/en/cleaning-instructions-and-videos | |
| Supply and exhaust air valve repairs and adjustments | X | The resident must not adjust valve settings. If a valve is blocked or taped, charges will apply according to the price list. | |
| HEATING | LOAS LOOKS AFTER | RESIDENT LOOKS AFTER | |
| Basic temperature adjustment in apartment | X | The resident adjusts radiator thermostats. Normal room temperature is 20–22°C. https://www.loas.fi/en/heating-loas-apartments | |
| Radiator venting | X | LOAS handles radiator venting. The resident reports about radiator related problems by submitting a fault report. | |
| Radiator and valve repairs | X | The resident reports about radiator related problems by submitting a fault report. | |
| Apartment thermometer | X | The resident reports about missing thermometer by submitting a fault report. Thermometer is located in the hallway. | |
| APARTMENT EQUIPMENT | LOAS LOOKS AFTER | RESIDENT LOOKS AFTER | |
| Lost key | X | Lost key is charged according to price list. | |
| Shower curtains | X | The resident reports about missing, broken, or dirty shower curtain by submitting a fault report. | |
| Kitchen dish drying cabinet rack repair/replacement | X | The resident reports about faults by submitting a fault report. | |
| Stove and refrigerator maintenance and repair | X | The resident reports about faults by submitting a fault report. | |
| Cleaning the fridge defrost drain | X | The resident reports about blocked defrost drain by submitting a fault report. | |
| Defrosting the freezer | X | The resident defrosts the freezer. Deforsting the freezer by a cleaning company will be charged from the resident. https://www.loas.fi/en/cleaning-instructions | |
| Cleaning the fridge condenser | X | The resident vacuums the back of the refrigerator. For fire safety reasons, it is a good idea to vacuum it once a year. | |
| Apartment saunas | X | The resident reports about faults by submitting a fault report. | |
| DOORS AND WINDOWS | LOAS LOOKS AFTER | RESIDENT LOOKS AFTER | |
| Window blind repair | X | The resident reports about faults with blinds by submitting a fault report. Installation of new blinds is charged according to actual costs. | |
| Curtain rails and clips | X | The resident reports about faults by submitting a fault report. | |
| Window opening handle | X | The resident reports about a missing window handle by submitting a fault report. | |
| Door viewer repair | X | The resident reports about faults by submitting a fault report. | |
| Doorbell | X | The resident reports about faults by submitting a fault report. | |
| WATER FIXTURE AND SEWER | LOAS LOOKS AFTER | RESIDENT LOOKS AFTER | |
| Dishwasher and washing machine installation | X | The resident has the installation carried out by an authorized installation company. | |
| Dishwasher and washing machine disconnection | X | The resident arranges the disconnection to be carried out by an authorized installation company or orders the disconnection by submitting a fault report. Charges are according to the price list. | |
| Dishwasher water inlet and drain pipes plugging | X | The resident is responsible for plugging. Missing plugs will be invoiced according to the price list. | |
| Sink plug | X | The resident reports about a missing sink plug by submitting a fault report. | |
| Reporting leaking water fixtures | X | The resident must report about leaking water fixtures by submitting a fault report. | |
| Shower floor drain cleaning | X | The tenant is responsible for cleaning the floor drain. https://www.loas.fi/en/cleaning-instructions-and-videos | |
| Sink water trap cleaning and repair (bathroom/kitchen) | X | The resident reports about faults by submitting a fault report. | |
| Broken toilet seat | X | The resident reports about faults by submitting a fault report. | |
| CLEANING OF THE APARTMENT | LOAS LOOKS AFTER | RESIDENT LOOKS AFTER | |
| Studio apartment cleanliness | X | The resident maintains the cleanliness of the apartment. https://www.loas.fi/en/cleaning-instructions-and-videos | |
| Shared apartment cleanliness | X | The resident maintains the cleanliness of the apartment. https://www.loas.fi/en/cleaning-instructions-and-videos | |
| Shared areas cleanliness | X | The residents together maintain the cleanliness of the apartment. https://www.loas.fi/en/cleaning-instructions-and-videos | |
| Waste sorting | X | The resident sorts their waste: https://www.loas.fi/en/residents/important-information-residents | |
| Window cleaning | X | The resident maintains the cleanliness of the apartment. https://www.loas.fi/en/cleaning-instructions-and-videos | |
| Move-in and move-out cleaning | X | The resident maintains the cleanliness of the apartment. https://www.loas.fi/en/cleaning-instructions-and-videos | |
| PARKING SPACES | LOAS LOOKS AFTER | RESIDENT LOOKS AFTER | |
| Car charging slots | X | The resident reports about faults by submitting a fault report. | |
| Heating poles | X | The resident reports about faults by submitting a fault report. | |
| Snow removal at reserved parking space | X | The tenant is primarily responsible for snow removal on their reserved parking space. | |
| ADDITIONAL CONSIDERATIONS | LOAS LOOKS AFTER | RESIDENT LOOKS AFTER | |
| Home insurance | X | LOAS recommends residents to obtain a home insurance to cover possible damage to their belongings or the apartment. |